Our phone-support staff is not trained to offer medical advice, talk about health conditions or advise you on product usage with pre-existing conditions, etc. Our staff is very good at what they do but they do not have the time to talk about product information, ingredients, or explain how to use the product in your specific circumstances. All that basic information is on the website. The staff at our warehouse is trained to handle the large influx of orders we receive each day and facilitate company operations in a manner that gets your package out the door and in your hands as soon as possible! Please honor and respect the protocols summarized here and if you find you have to reach us by email or phone we will do our best to answer your questions quickly.
If you have a health-related question, issue, or concern regarding your health and our product lines, please DO NOT CALL OUR STAFF – we are not medical health practitioners and do not answer health-related questions.
Please visit our KNOWLEDGE-BASE for a complete description of each product and its proper use. If your answer is not found online, please use the CONTACT US page to submit a ticket and submit us your question so we may ADD THIS QUESTION and ANSWER to our knowledge-base for everyone. If your matter is urgent, and it is a health-related issue, please call 9-1-1 and seek proper medical help. Our staff are not doctors and we do not provide treatment or diagnose any medical condition. If you believe you are experiencing any adverse reaction to our product(s), please discontinue use right away and seek medical assistance if required.